Shipping & Returns
COST AND DELIVERY
Currently we offer free worldwide shipping for limited time only.
UK Mainland delivery in 2 – 4 business days is £8 on orders under £99, on orders over £100 delivery is free
Northern Ireland : £15, on all orders
Euro Zone 1: Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Monaco, Netherlands, Portugal, Spain, Sweden
£8.00, 3 to 17 working days
Euro Zone 2: Albania, Armenia, Belarus, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Faroe Islands, Georgia, Gibraltar, Hungary, Iceland, Kosovo, Latvia, Liechtenstein, Lithuania, Malta, Moldova, Montenegro, North Macedonia, Norway, Poland, Romania, San Marino, Serbia, Slovakia, Slovenia, Switzerland, Turkey, Ukraine, Åland Islands, Greenland, Guadeloupe, Guernsey, Isle of Man, Jersey, Mayotte, Réunion, Svalbard and Jan Mayen, Vatican City
£10.00, 3 working days
Delivery to USA and Canada:
All orders for delivery to USA are shipped via TNT.
$30 / £20. Up to 4 working days, providing there are no delays through customs
Please note customs policies vary widely from country to country. We recommend you contact your local customs office for further information. Please note international shipments may be subject to cross-border inspections by customs authorities.
Qasimi uses a standard pricing policy to ensure that all of our customers are charged the same price, regardless of where they live. We do not offer VAT refunds on orders delivered outside of the EU.
Delivery to the rest of the World:
Qasimi.com can ship worldwide, for more information on shipping costs to your country, please e-mail us at firstname.lastname@example.org.
OUR RETURNS POLICY
If for any reason you want to return something, you can do so within 14 days of delivery (*temporarily extended this to 30 days from delivery), as long as the returns tag remains attached to the garment and the item remains in the same condition as sold. We'll give you a full refund or exchange the item. We don't refund the original postage and packaging charge, but if you require us to exchange the item then you won’t pay postage for the replacement item.
Sale items are non refundable, we will offer an exchange only to the same value or higher that original order.
How to return or exchange a product:
Please email us at email@example.com if you would like to return an item. A member of our team will be in touch as soon as possible.
We always try to deal with returns as soon as they arrive. However, during really busy periods, please allow up to 28 days for your return or exchange to be processed.
Contacting us about your order:
If you have any specific queries regarding delivery or returns, please contact us at firstname.lastname@example.org. Please note our office hours are 9am to 6pm GMT, Monday to Friday.