All orders for delivery to mainland UK are shipped via TNT on a next day service before 12 for orders placed before 1pm.
Cost and Delivery
UK Mainland £9, next working day before 12 (on orders placed before 1pm, orders placed after this time will be processed and dispatched the next working day but will still be charged the same rate) on orders of under £150, on orders over £150 delivery is free. UK Mainland delivery in 2 – 3 days, £5.
Northern Ireland and Chanel Isle: £22, next working day before 12 (on orders placed before 1pm, orders placed after this time will be processed and dispatched the next working day but will still be charged the same rate) NI and CI delivery in 2 -3 days, £15.
Delivery to Europe is via TNT and here is the list of European countries we deliver to:
Zone 1: Belgium, Luxembourg, Netherlands, Republic of Ireland.
Zone 2: France, Germany, Monaco
Zone 3: Andorra, Austria, Denmark, Finland, Greece, Italy, Portugal, Spain, Sweden.
Zone 4: Bulgaria, Czech Republic, Croatia, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia,
Zone 5: Albania, Armenia, Belarus, Bosnia Herzegovina, Canary Islands, Cyprus, Faroe Islands, Georgia, Gibraltar, Iceland, Kosovo, Lichtenstein, Macedonia, Malta, Moldova, Montenegro, Norway, Russian Federation, San Marino, Serbia, Switzerland, Turkey, Ukraine.
Cost and Delivery
Zone 1: £12.00, 2 working days (on orders placed before 1pm, orders placed after this time will be processed and dispatched the next working day but will still be charged the same rate)
Zone 2: £15.00, 3 working days (on orders placed before 1pm, orders placed after this time will be processed and dispatched the next working day but will still be charged the same rate)
Zone 3: £18.00, up to 4 working days (on orders placed before 1pm, orders placed after this time will be processed and dispatched the next working day but will still be charged the same rate)
Zone 4: £21.00, up to 5 working days (on orders placed before 1pm, orders placed after this time will be processed and dispatched the next working day but will still be charged the same rate)
Zone 5: £35.00, up to 7 working days (on orders placed before 1pm, orders placed after this time will be processed and dispatched the next working day but will still be charged the same rate)
Delivery to USA and Canada:
All orders for delivery to USA are shipped via TNT. Providing there are no delays through customs you should receive your order in up to 4 working days.
Cost and Delivery
$30 / £20. Up to 4 working days (on orders placed before 1pm GMT, orders placed after this time will be processed and dispatched the next working day but will still be charged the same rate)
Please note customs policies vary widely from country to country. We recommend you contact your local customs office for further information. Please note international shipments may be subject to cross-border inspections by customs authorities.
Qasimi uses a standard pricing policy to ensure that all of our customers are charged the same price, regardless of where they live. We do not offer VAT refunds on orders delivered outside of the EU.
Delivery to the rest of the World:
Qasimi.com can ship worldwide, for more information on shipping costs to your country please e-mail us at info@qasimi.com.
General delivery information/Despatch/Timing of Delivery
We aim to dispatch all orders placed before 1pm the same working day, any orders placed after 1pm will be processed and dispatched the next working day. Please note that during busy periods and in sale, this is sometimes not possible.
Using a different delivery address
If you don't think you'll be at home to receive your parcel, please give us an alternative address if it suits you better - for example, your work address. You can enter any address you wish on the checkout page, under Shipping Address.
If you aren’t in when the delivery arrives
Our delivery partners will leave a notice card with contact details explaining any next steps in order for you to receive your order.
If there are delays
We do everything we can to make sure deliveries take place when we say they will. Sometimes, though, things beyond our control delay delivery. If the delivery is going to be delayed, we'll email you as soon as possible and advise you of the new delivery arrangements.
Contacting us about your order
If you have any specific queries regarding delivery, please contact us at info@qasimi.com. Please note our office hours are 9am to 6pm GMT, Monday to Friday.
Our Returns Policy
If for any reason at all you want to return something, you can do so within 14 days of delivery.
It doesn't matter whether you've tried the garment on or not as long as the returns tag remains attached to the garment and the item remains in the same condition as sold. We'll give you a full refund or exchange the item. We don't refund the original postage and packaging charge, but if you require us to exchange the item then you won’t pay postage for the replacement item.
There are only two exceptions to our 14 day guarantee:
How to return or exchange a product
Follow the instructions on the packing slip enclosed with your order.
If you no longer have the packing slip please email us at info@qasimi.com
We always try to deal with returns as soon as they arrive. However, during really busy periods, please allow up to 28 days for your return or exchange to be processed. Note that refunds for items bought as gifts can only be given to the original payer, and if you decide to exchange an item, we can't stop the payer from finding out.
There's no need to call or email us to tell us you've returned the parcel. Just follow the instructions on the packing slip, arrange for a collection and we will do the rest. We recommend that you take note of the tracking number in case anything goes wrong so that we can track your item.
If you have any specific queries regarding delivery or returns, please contact us at info@qasimi.com. Please note our office hours are 9am to 6pm GMT, Monday to Friday.
Size and fit
Please spend a few moments looking at our size charts to make sure that you order the size that is best for you. We recommend that you measure yourself before consulting the size chart and refer to any notes on the product page for extra fit information. We do all we can to make sure that all the sizing information we provide is accurate, however due to the nature of certain fabrics there may be tiny variations. We quality control all our garments before they are dispatched to make sure any variations fall within an acceptable margin. Garments may shrink but should stretch back to shape after wear. Please refer to the care label inside the garment to avoid excessive shrinking or damage.
Knowing your size
Getting an accurate measurement can be difficult, but we recommend that you measure yourself with a tape measure, barefoot and in underwear. It is likely that asking someone else to measure you will obtain more accurate results. Take your measurements a few times to allow for errors. Be sure to not hold the tape measure too tight or too loose.
Chest
You should measure the broadest part of your chest.
With arms at your sides, measure under your armpits and around your chest and shoulder blades.
Waist
You should measure around your body at your narrowest point on waist. A good rule of thumb is to measure your waist 41cm down from the side of your neck.
Sleeve length
You should measure from the top of the arm at the shoulder point to the wrist with your elbow bent.
Inside leg
You should measure from the top of your inside leg at the crotch to the ankle bone
Our measurements:
Chest
This is the measurement from armhole to armhole.
Waist
This is the measurement of the waistband.
Body length
This is the measurement from shoulder to hem.
Shoulder
This is the measurement from shoulder to shoulder.
Sleeve length
This is the measurement from shoulder point to cuff edge. For raglan sleeves this measurement is taken from the neck point to cuff edge.
Neck circumference
This is the circumference of the neck hole.
Size chart
|
BODY |
XS |
S |
M |
L |
XL |
|
COLLAR (inches) |
14.5 |
15 |
15.5 |
16 |
16.5 |
|
CHEST |
44 |
46 |
48 |
50 |
52 |
|
WAIST |
28 |
30 |
32 |
34 |
36 |
Bags and accessories
Please refer to measurements on product page.
|
XS |
S |
M |
L |
XL |
XXL |
|
|
Jacket/Chest |
- |
46 |
48 |
50 |
52 |
- |
|
Coat/Chest |
- |
46 |
48 |
50 |
52 |
- |
|
Shorts/Waist |
- |
28 |
30 |
32 |
34 |
36 |
|
Trousers/Waist |
- |
28 |
30 |
32 |
34 |
- |
|
Shirt/Neck |
- |
15 |
15.5 |
16 |
16.5 |
- |
|
Sandal/Shoe |
40 |
41 |
42 |
43 |
44 |
45 |
Size and fit
Please spend a few moments looking at our size charts to make sure that you order the size that is best for you. We recommend that you measure yourself before consulting the size chart and refer to any notes on the product page for extra fit information. We do all we can to make sure that all the sizing information we provide is accurate, however due to the nature of certain fabrics there may be tiny variations. We quality control all our garments before they are dispatched to make sure any variations fall within an acceptable margin. Garments may shrink but should stretch back to shape after wear. Please refer to the care label inside the garment to avoid excessive shrinking or damage.
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