returns
If for any reason at all you want to return something, you can do so within 14 days of delivery*.
COST AND DELIVERY
UK Mainland delivery in 1 – 3 days is £5 on orders under £150, on orders over £150 delivery is free.
Northern Ireland and Chanel Isle: £15
Zone 1: Belgium, Luxembourg, Netherlands, Republic of Ireland
£12.00, 2 working days
Zone 2: France, Germany, Monaco
£15.00, 3 working days
Zone 3: Andorra, Austria, Denmark, Finland, Greece, Italy, Portugal, Spain, Sweden
£18.00, up to 4 working days
Zone 4: Bulgaria, Czech Republic, Croatia, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia,
£21.00, up to 5 working days
Zone 5: Albania, Armenia, Belarus, Bosnia Herzegovina, Canary Islands, Cyprus, Faroe Islands, Georgia, Gibraltar, Iceland, Kosovo, Lichtenstein, Macedonia, Malta, Moldova, Montenegro, Norway, Russian Federation, San Marino, Serbia, Switzerland, Turkey, Ukraine.
£35.00, up to 7 working days
Delivery to USA and Canada:
All orders for delivery to USA are shipped via TNT.
$30 / £20. Up to 4 working days, providing there are no delays through customs
Please note customs policies vary widely from country to country. We recommend you contact your local customs office for further information. Please note international shipments may be subject to cross-border inspections by customs authorities.
Qasimi uses a standard pricing policy to ensure that all of our customers are charged the same price, regardless of where they live. We do not offer VAT refunds on orders delivered outside of the EU.
Delivery to the rest of the World:
Qasimi.com can ship worldwide, for more information on shipping costs to your country, please e-mail us at info@qasimi.com.
Our Returns Policy
If for any reason you want to return something, you can do so within 14 days of delivery, as long as the returns tag remains attached to the garment and the item remains in the same condition as sold. We'll give you a full refund or exchange the item. We don't refund the original postage and packaging charge, but if you require us to exchange the item then you won’t pay postage for the replacement item.
Sale items are non refundable, we will offer an exchange only to the same value or higher that original order.
How to return or exchange a product:
Follow the instructions on the packing slip enclosed with your order. If you no longer have the packing slip please email us at info@qasimi.com.
We always try to deal with returns as soon as they arrive. However, during really busy periods, please allow up to 28 days for your return or exchange to be processed.
Contacting us about your order OR RETURN:
If you have any specific queries regarding delivery or returns, please contact us at info@qasimi.com. Please note our office hours are 9am to 6pm GMT, Monday to Friday.
Size Guide
Size and fit
Please spend a few moments looking at our size charts to make sure that you order the size that is best for you. We recommend that you measure yourself before consulting the size chart and refer to any notes on the product page for extra fit information. We do all we can to make sure that all the sizing information we provide is accurate, however due to the nature of certain fabrics there may be tiny variations. We quality control all our garments before they are dispatched to make sure any variations fall within an acceptable margin. Garments may shrink but should stretch back to shape after wear. Please refer to the care label inside the garment to avoid excessive shrinking or damage.
Knowing your size
Getting an accurate measurement can be difficult, but we recommend that you measure yourself with a tape measure, barefoot and in underwear. It is likely that asking someone else to measure you will obtain more accurate results. Take your measurements a few times to allow for errors. Be sure to not hold the tape measure too tight or too loose.
Chest
You should measure the broadest part of your chest.
With arms at your sides, measure under your armpits and around your chest and shoulder blades.
Waist
You should measure around your body at your narrowest point on waist. A good rule of thumb is to measure your waist 41cm down from the side of your neck.
Sleeve length
You should measure from the top of the arm at the shoulder point to the wrist with your elbow bent.
Inside leg
You should measure from the top of your inside leg at the crotch to the ankle bone
Our measurements:
Chest
This is the measurement from armhole to armhole.
Waist
This is the measurement of the waistband.
Body length
This is the measurement from shoulder to hem.
Shoulder
This is the measurement from shoulder to shoulder.
Sleeve length
This is the measurement from shoulder point to cuff edge. For raglan sleeves this measurement is taken from the neck point to cuff edge.
Neck circumference
This is the circumference of the neck hole.
Size chart
|
BODY |
XS |
S |
M |
L |
XL |
|
COLLAR (inches) |
14.5 |
15 |
15.5 |
16 |
16.5 |
|
CHEST |
44 |
46 |
48 |
50 |
52 |
|
WAIST |
28 |
30 |
32 |
34 |
36 |
Bags and accessories
Please refer to measurements on product page.
|
XS |
S |
M |
L |
XL |
XXL |
|
|
Jacket/Chest |
- |
46 |
48 |
50 |
52 |
- |
|
Coat/Chest |
- |
46 |
48 |
50 |
52 |
- |
|
Shorts/Waist |
- |
28 |
30 |
32 |
34 |
36 |
|
Trousers/Waist |
- |
28 |
30 |
32 |
34 |
- |
|
Shirt/Neck |
- |
15 |
15.5 |
16 |
16.5 |
- |
|
Sandal/Shoe |
40 |
41 |
42 |
43 |
44 |
45 |
Size and fit
Please spend a few moments looking at our size charts to make sure that you order the size that is best for you. We recommend that you measure yourself before consulting the size chart and refer to any notes on the product page for extra fit information. We do all we can to make sure that all the sizing information we provide is accurate, however due to the nature of certain fabrics there may be tiny variations. We quality control all our garments before they are dispatched to make sure any variations fall within an acceptable margin. Garments may shrink but should stretch back to shape after wear. Please refer to the care label inside the garment to avoid excessive shrinking or damage.